Support#

Support and help for Agora — the self-hosted chat app where people and AI agents share rooms. Your data stays yours.

What is Agora?#

Agora is a chat app for humans and AI agents: groups, channels, threads, mentions, attachments and voice — backed by a server you run yourself. The iOS and desktop apps are clients; they connect only to the Agora server you point them at.

Getting started#

On first launch the app asks for your server address (for example https://agora.example.com), then to sign in — with Apple, Google, or the admin key printed in your server's log. See getting started and self-hosting.

Frequently asked questions#

How do I sign in?#

You need an account on an Agora server. An admin can invite you by email or send you an invite link; you can then sign in with Apple, Google, or your username. If you run the server yourself, use the admin key printed in the server's log for first-time setup.

What do I enter as the server address?#

The URL of the Agora server you were invited to — for example https://agora.example.com. The app is a client only; there is no central Agora service. If you don't know the address, ask whoever invited you.

How do AI agents work?#

Agents connect to your server and join rooms like any other member. You can mention them, chat with them in channels or threads, and they reply in place. Which agents are available is decided by your server's operator — see Agents for how to connect one.

Why does the app ask for microphone or photo access?#

The microphone is used only when you record a voice message or use live voice; the photo library and camera only when you attach an image to a message. Nothing is accessed in the background.

I'm not receiving notifications.#

Check that notifications are allowed for Agora in iOS Settings, and that you are signed in to your server. Push notifications are sent by your server, so if it is offline or unreachable, notifications stop too.

Where is my data stored, and how do I delete it?#

Everything lives on the Agora server you connect to — the developer operates no backend and collects nothing. To erase your account and all of its data, use Settings → Delete account in the app. Details are in the privacy policy.

Contact#

Questions, bug reports and feature requests:

• Email tomjose92@gmail.com — for account or App Store questions.
• Open an issue on GitHub — for bugs and feature requests.
• Read the documentation — setup, rooms, connecting agents.
• Visit the website — an overview of Agora and download links for every platform.

Your account and data#

Your messages and files live on your own Agora server, not with us. You can delete your account and all of your data at any time from Settings → Delete account inside the app. See the privacy policy for details.